Privacy Policy and Legal Disclaimer

The law firm of Jacqueline M. Mills recognizes the importance of privacy and the sensitivity of personal information. As a law firm, we have a professional obligation to keep confidential all information we receive within a lawyer/client relationship. Our relationship with you is founded on trust, and we are committed to maintaining that trust.

We are committed to protecting any personal information we hold.

For these reasons, we have created this privacy policy. It outlines how we manage your personal information and safeguard your privacy. It confirms our dedication to protecting your privacy and maintaining the trust you have placed in our law firm.

This privacy policy is your guarantee that we will maintain the confidentiality and privacy of the personal information that you have entrusted to us.

Contacting Us via the Website

Contacting us via the website or email does not constitute a lawyer/client relationship of any kind. Any correspondence entered into here shall not be construed as legal advice but merely as providing a vehicle to contact the law firm of Jacqueline M. Mills in a direct and timely fashion. 

Your Privacy Rights

From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (the “Act”) and the Canadian Standards Association Model Code to protect personal information, which it incorporates. These obligations extend to lawyers and law firms, including Jacqueline M. Mills. The Act gives you rights concerning the privacy of your personal information.

The law firm of Jacqueline M. Mills is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy and trained our personnel about these policies and practices.

What Personal Information Do We Collect?

Personal information is any information that identifies you or by which your identity could be deduced. We collect and use your personal information to provide you with legal services. Our firm restricts the collection of personal information only to that information necessary for the purposes noted above. We are committed to collecting personal information in a fair, open and lawful manner. Wherever possible, we collect personal information directly from you at the start of a retainer and in the course of our representation.

Please be aware that courts are open to the public.  Anyone can go to the court and retrieve any pleadings, financial statements and affidavits.  In some cases we can get an order to seal the file or to provide anonymity, but it is not automatic.  Similarly, for in-person trials, anyone can sit in and listen to the evidence, except anticipated witnesses.

Premises security:

  • Restricted file access to personal information
  • *Technological safeguards like security software and firewalls to prevent hacking or unauthorized computers
  • Internal password and security policies
  • Access to the working area of our office is only available to our employees
  • Private mail slot where documents can be safely delivered

Communicating With Us Using Email

You should be aware that email is not a 100% secure medium, and you should be mindful of this when contacting us to send personal or confidential information, including instructions. Your use of email in communicating with us will be your consent to our using email to share with you unless you instruct us otherwise in writing and to collect and use your personal information following this Privacy Policy. The law firm of Jacqueline M. Mills does not guarantee the security or confidentiality of any email communication sent to, or by, the law firm of Jacqueline M. Mills unless prior arrangements have been made.

Family Law Services

Book a Consultation

Complete the form below to book your consultation with our expert team, or call us directly at (416) 929-6109.
Family Law Client Testimonials

experience protecting Our client's best interests.

We are proud to represent both women and men. Historically, after helping thousands of clients, our cases have always been evenly balanced between genders.

Our balanced approach extends to our opinion that a couple is a couple, and a family is a family regardless of makeup. As a result, individuals who are part of a same-sex pair and opposite-sex couple are among those clients we are proud to serve. See what some of our happy clients have to say: 

"My former husband said, 'You have the better lawyer.'"
D. T.
"Her representation was very thorough, and she doesn't try to create issues where none exist."
R.M.
"She kept my emotions and thoughts on track."
R.R.
Jacquie is "keenly intelligent and a good listener" who has "a firm grasp of the law and a good head for figures."
T. S.
"Jacquie is sensitive to a client's emotions and needs but doesn't coddle."
R.M.
Jacquie is "keenly intelligent" and "smart as a whip." "Her advice is clear-cut and bright while practical, and she cuts through complicated situations."
C.S.
"I felt she was very much on my side and in my corner without being extreme."
R.M.
"Jacquie got me through my divorce and was a guest at my second wedding."
D. T.
"She took care of me and the kids, put our best interests first and looked after us financially."
D. T.
"Jacquie looks at a situation realistically and provides an honest opinion with respect to both sides along with fair advice."
R. M.
Jacquie is "very caring, dependable, determined, conscientious and good humoured." She is also "fair, no-nonsense and has a high level of commitment."
L. L.
"Jacquie and her team take care of people."
D. S.
"Jacquie moved the process efficiently and was honest about expectations about my case right up front."
R. R.
"Her team is very responsible and service oriented."
R. M.
"Jacquie is well-balanced in her opinions and comments on the law."
R. M.

Family Law Frequently Asked Questions

If you are involved in a situation that may require a family lawyer, it can be intimidating to know where to start. We can help layout your first steps, which will probably include:

  1. Determining the parenting agreements immediately after a separation;
  2. Deciding on the appropriate amount of child support or spousal support, if any
  3. Making arrangements for living in the home;
  4. Completing necessary financial forms that will form the basis of any resolution.

Click here to arrange a consultation with our team to guide you through the initial steps of the separation process. 

After you have reached out via form, or phone, we will contact you to learn more about your situation and what we can do to assist with your family law process.

Our first meeting helps us understand your goals and helps us to offer you a potential paths to reach those goals.  You will receive recommendations about what is in your best interests, but this is your life and the final decision will always be yours.

In the instance of cohabitation or marriage, we will discuss various scenarios that will suit your goals in terms of the financial aspects of your relationship.  Your rights and obligations will be explained in writing and the process will be as conciliatory as possible.  It is not our role to create conflict at this time of your relationship. 

Consultation appointments usually take one hour.  If extra time is needed, the meeting may be longer, but we find that initial meetings that are longer than an hour can be a bit overwhelming. All consultations with Jacqueline are billed at her hourly rate of $575 an hour.  Often, her junior lawyer, Elise Visco, will sit in on an initial meeting, but her time will not be billed for doing so.  It is part of an intake meeting to meet those who will be working on your file and it is part of training for her.

It is very helpful to us if you could bring your last three year’s tax returns and a rough statement of your current net worth, with assets and liabilities identified.  Also please bring any signed agreements between you and your partner.

With our clients, privacy and confidentiality are of utmost importance. We treat both with seriousness and respect. As a law firm, we work according to the Rules of Professional Conduct of the Law Society of Ontario and strive to protect you and your interests. 

We will require a retainer before we start working for you.  There are two aspects of a retainer, one is a written retainer agreement outlining the terms of our engagement and the other is a financial payment that is deposited to our trust account and used to pay your accounts from time to time.  The amount of the retainer will change depending on the complications of your case, the steps that need to be taken and whether you are already in litigation or it is anticipated.

We bill according to the time spent by the lawyers.  All time is recorded and detailed in the account.

If your file is active, we try to bill on a monthly basis. We do not act on the basis that you can pay when your matter is concluded from the settlement funds.  That is not allowed in family law matter. Payments may be made by cash, e-transfer, cheque, or credit card.

It is impossible to tell in advance how much this will cost you.  We try very hard to make the process as efficient as possible.  A lot depends on the issues, the level of co-operation between the parties, any tactics used by opposing counsel and most importantly, whether litigation is required. 

Our Office

45 St. Clair Ave W, #200, Toronto, Ontario, M4V 1K9

Please note Jacqueline offers virtual consultations by phone or video.
The office is open by appointment only and COVID protocols are observed.

Get Directions
Complete intake form
Call Us

(416) 929-6109

Fax Us

(416) 929-2205

Working Hours

Mon – Fri: 8:30am - 4:30pm

Book an Appointment

Family law attorney in Toronto, Ontario

Click here for directions

45 St. Clair Ave W, #200, Toronto, Ontario, M4V 1K9
(416) 929-6109

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